Q:
I'm trying to add photos to my cart but it keeps giving me the error that some of them need to be cropped. None of them have the warning sign and all have been cropped and it still gives me the error. How do get around this? I've tried several times to go back into each photo. Very frustrating. Thank you, Jennifer
A:
Hello,
here are a few tips:
- remove all low resolution photo (FB and old camera photos),
- use Google Chrome browser
- if you are uploading more than 40 photos, upload 20 and add to cart and go back and order more,
- make sure you're not 45min or more on the product page or your session will expire (because of the security reasons).
Let us know of you need any help.